A 25% deposit is required at the time of booking.

Cancellation Policy – A to Z Cleaning Company, LLC

Please be advised that cancellations made up to 48 hours before a scheduled appointment will be processed without a penalty.

Cancellations made 48 hours or less before an appointment will be subject to a charge of 25% of the service rate. This includes appointments where our service provider is unable to access the property, or is turned away.

If A to Z Cleaning Company, LLC cancels an appointment with less than 48 hours notice, a new appointment will be scheduled without penalty to the client, subject to availability.

Invoices are due on receipt. Any Invoices that are unpaid after 72hours will be subject to a 15% late fee. If Invoices are left unpaid the day before your next appointment you will be taken off the schedule until the invoice is closed.

For recurring appointments - if you miss 2 scheduled appointments for any reason a deep clean will be required before a new recurring appointment can be booked.

By Completing a booking via our website or by talking to our staff you agree to all terms and conditions above